The desire to do great work for our clients can lead to over-servicing. How do you spot it, what does it mean for you, and how can you get the relationship into a more balanced state?
There are moments (possibly several times a minute) in everyone’s business life when you know you need to make a change. But will it be worthwhile? What you need is a return-on-investment calculator.
Every consultancy has a set of measures that they use to keep score. In fact, for every 10 companies we speak to there are about 12 different perspectives on what the right measures are. In this blog we make the case for why profitability should be your ‘One Metric to rule them all’.
Where do you get inspiration and support? There are a few regular blogs that we think are must-reads for consultants.